GTC

OBJECT:

Any order placed on the website www.zgjouetsbois.com concerns the distance sale of products on the Internet between Jessica Wroblewski and a final buyer, whether private or professional.

ZG-jouetsbois- is represented by Ms. Jessica Wroblewski, residing in Sorde l'Abbaye, France

Self-employed status
Company registration number: 81941742900027
VAT not applicable, art 293 B of the CGI.

OFFER:

The order is placed by completing an online order form, which firmly implies the buyer's commitment. Acceptance and confirmation are sent by email, indicating the buyer's identity and the ZG-jouetsbois- reference number, and specifying the item(s) purchased, their price including VAT, and the shipping costs.
All products sold by ZG-jouetsbois- are made exclusively and entirely by hand in our workshop. They may therefore show signs of burning or minor irregularities due to the manual process. Wood is a living material with its own unique characteristics; it reacts to variations in temperature, humidity, and load, and can therefore change throughout its lifespan.

INTELLECTUAL PROPERTY:

The products may contain graphic, visual and textual elements or illustrations, all protected by copyright, image rights, design rights or trademark law, the holders or owners of which are either the Seller or third parties. When third parties are involved, they are identified.
The failure to mention the owner or author cannot be considered as making intellectual property rights free to exploit.
Any reproduction, copying, imitation, publication, communication, marketing or use for commercial purposes of one or more Intellectual Property Rights and on any medium whatsoever, in whole or in part, may not be carried out without the prior written authorization of the rights holders.

PRICES AND TAXES:

Each product page includes the item's price in Euros as well as the associated shipping costs. Prices include VAT.
For countries other than France, the buyer must inquire about customs fees (if applicable) that they will have to pay upon receipt of their package, as import taxes are their responsibility.
No order will be manufactured unless it has been paid for in full beforehand.
For payment by check, bank transfer or administrative order, please contact us before placing your order via private message using the contact form.

Import taxes for sales outside of France are the responsibility of the customers and are not managed by ZG-jouetsbois-

CONDITIONS OF ACCESS AND USE

The French-language website www.zgjouetsbois.com is a website of Online sales. The services and information presented on the website www.zgjouetsbois.com These terms and conditions are intended for use by internet users under the conditions described below. This site is governed by French law and published in French. Access to the services is available 24 hours a day, 7 days a week, except in cases of force majeure, actions of third parties, and/or maintenance work and interventions necessary for the proper functioning of the services. Access www.zgjouetsbois.com The service is free, except for access and telephone charges, which are billed directly by the operators. Please note that the confidentiality of communications is not guaranteed on the internet and that it is the responsibility of each internet user to take all appropriate measures to protect their own data and/or software from contamination by any viruses circulating on the internet.

LIMITS OF USE – COPYRIGHT

The contents

The website www.zgjouetsbois.com must be considered as an indivisible whole. All data (text, sound, or images) appearing on the pages of the website www.zgjouetsbois.com constitutes the exclusive property of ZG-jouetsbois and its service providers. Any reproduction, representation, or distribution of the content of the website www.zgjouetsbois.com, for purposes other than personal use, in whole or in part, on any medium whatsoever or by any means, is prohibited without the express authorization of ZG-jouetsbois, particularly for its institutional partners. Failure to comply with this prohibition constitutes infringement and may result in civil and criminal penalties for the infringer.

Name and logo ZG-jouetsbois-

The name and logo ZG-jouetsbois- are the property of the company. Any reproduction, in whole or in part, of this trademark without prior written authorization is prohibited. Any modification of the proportions, colors, elements, and components is strictly forbidden.

Refund Policy

I accept returns, exchanges and cancellations without any problem.

Contact me by email (contact@zgjouetsbois.com) within 2 days of delivery.

Return the items in their original packaging within 7 days of delivery.

A cancellation can be requested within 2 to 4 hours of purchase. Please note that no cancellation will be accepted if the order has already been processed.

The buyer is responsible for the return shipping costs.

Once received, an inspection of the goods will be carried out; any damage to the item will result in a reduction of the refund amount.

The refund will be processed within 48 hours of receiving and verifying the product(s). It will be issued via PayPal or bank transfer.

Gift card purchase:

Gift card valid for 12 months from the date of purchase. Sent by email; you can forward or print it yourself. Not redeemable for cash. We are not responsible for loss, theft, destruction, or unauthorized use; no replacements are possible. Numbered gift certificate to be used on the website www.zgjouetsbois.com and valid on all items on the site. Amount to be used in a single purchase. No refund will be given if the purchase value is less than the gift card value.